📣 Complaints & refunds — 17 free French letter templates
A parcel that never arrived, a faulty product, a refund that never comes, a delayed flight: a written, dated complaint in proper French changes everything. Each template scales from polite request to formal notice.
Parcel not received
Parcel never arrived? Free formal notice template to the seller: deliver within 15 days or refund, under the French Consumer Code.
Free template →💶Refund request
Free refund request letter template: faulty product, service not provided, double charge… Generate your letter online — in French, ready to send.
Free template →↩️Online purchase withdrawal
Changed your mind about an online order in France? Free template to cancel within the 14-day cooling-off period — the letter is generated in French.
Free template →🛠️Conformity warranty claim
Faulty product bought in France? Free letter template to claim the 2-year statutory conformity warranty from the seller — generated in French for you.
Free template →📦Non-conforming delivery
Damaged parcel or wrong item delivered? Free complaint letter template to demand an exchange or refund from a French seller — generated in French.
Free template →🔎Hidden defect claim
Discovered a hidden defect after buying? Free template to cancel the sale or claim a price reduction under French law — letter generated in French.
Free template →📱Phone bill dispute
Unexpected charges on your French mobile or internet bill? Free letter template to dispute the invoice and get a refund from your operator — in French.
Free template →🧾Invoice dispute
Wrong or unjustified invoice in France? Free letter template to dispute the bill and claim back any overpayment — the letter is generated in French.
Free template →✈️Flight delay compensation
Flight delayed 3+ hours, cancelled or overbooked? Free template to claim your compensation from the airline yourself, no middleman — letter in French.
Free template →🚆Train delay compensation
Train arrived late in France? Free letter template to claim compensation for your ticket from SNCF or another rail operator — generated in French.
Free template →🏝️Trip cancelled by agency
Package holiday cancelled by the French travel agency? Free letter template to refuse a voucher and claim a full refund — the letter is in French.
Free template →🛏️Accommodation complaint
Hotel or holiday rental in France nothing like the listing? Free letter template to claim a partial refund, photos in hand — generated in French.
Free template →🔧Formal notice to after-sales
French after-sales service ignoring you or way past its deadlines? Free formal notice (mise en demeure) template to demand a solution — in French.
Free template →💳Unjustified direct debit
Direct debit taken after cancelling, or never authorised? Free letter template to demand a refund from the French merchant within 14 days — in French.
Free template →📵Stop cold calls
Repeated sales calls in France despite saying no? Free letter template to demand the calls stop and your personal data be deleted — written in French.
Free template →🤝Private sale dispute
Faulty second-hand item bought from a private seller in France (Leboncoin, Vinted…)? Free letter template to claim a refund — generated in French.
Free template →🏗️Formal notice to a tradesman
Building work abandoned, badly delayed or botched in France? Free formal notice template to make the tradesman honour the signed quote — in French.
Free template →None of these fits your exact situation? Have the AI write your custom letter — free preview →